How to order

How to Order


You must login to be able to buy products. If you haven't registered please do so now. Non registered users can browse the website but will not be able to complete a transaction. To login just click on login/register on the top right of the page, then new users register here.
To make shopping easy we have a navigation tree on the top and a powerful search engine. For shopping we use a shopping cart, which works in exactly the same way as a real shopping cart.
Just browse the store and put anything you like into the cart by clicking on 'Add'.  This keeps everything together in one place until you go to the checkout. A list of all products in your basket can be seen on the right above the search bar Your Basket.

When you have finished shopping check your Basket one last time to make sure you have everything you need. In the Basket section you can make changes to your basket.


Payment Options

What Credit Cards can I use to make orders over this site?

We only accept the following cards outlined below, plus Electron. We do not accept American Express.

Can I pay for my items over this site without a Credit Card?

No. This facility is for credit card use only. Transactions are faster, so therefore processing orders becomes more efficient.

Post and Packing


Post & Packing


Post & Packing
Orders despatched within 7 days, unless otherwise stated.
UK orders under £10 = £2.99 UK orders over £10 = £6.25 (48 hour courier service excluding weekend deliveries)
Selected European Destinations <defanghtml_span class="218475108-14102010">Germany - France - Netherlands - Belgium - Ireland - Channel Islands = £13.99 Under £10.00 = £5.99
Selected Rest of the World (inc Other European destinations)  = £22.75 (
subject to weight) Under £10.00 = £5.99

Australia-New Zealand-USA-Canada = £30.00 (Subject to weight) Under £10.00 = £6.99

Please Note: We are unable to accept orders totalling less than £5.00.

Secure Shopping

How safe is it to shop?

Millwall FC takes your concerns about safe shopping very seriously.  To protect your ordering information we use a secure server and industry standard SSL (Secure Socket Layer) technology in order to make sure that third parties do not have any access whatsoever to your information.  You will know that you have a secure connection by the presence of a padlock icon at the bottom of your browser window.  If you feel more confident buying offline you can also order by phone. We believe that shopping on our website is safe and are confident in the steps we have taken to prevent fraud.

Returns and Refunds

Can I cancel my order?

You have the right to cancel your order by writing to the Manager, Millwall FC Lions Store, The Den, Zampa Road, London, SE16 3LN.
In the case of goods supplied, your request to cancel must be received by the Millwall FC Lions Store within 7 working days starting with the day on which the goods are delivered.
If you decide to cancel, you will be responsible for
(1) Keeping the goods in good condition and
(2) All costs involved in returning the goods supplied to the Millwall FC Lions Store.

You DO NOT have the right to return the goods or cancel an order involving:
(a) Goods provided to personal specifications
(b) Sealed audio or video recordings or computer software, although they can be exchanged if faulty
(c) Books or magazines
(d) Custom printed shirts or shorts.



Who do I email with a query regarding an order ?


Email the Club Shop directly



Who do I email with a technical fault (i.e broken links, dead pages etc) ?


Technical problems regarding the website contact

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